Terms and Conditions
The Website provides access to an online platform (“Platform”) bringing together consumers, financial institutions, data partners and other partners willing to abide by the Terms & Conditions herein. StashFin is merely a facilitator providing the Platform for any Person in need of financial products such as consumers, financial institutions, data partners and other partners etc., including connecting Users for assistance regarding financial products. StashFin merely facilitates a transaction between two such persons.
The User of this Website unequivocally declares and agrees that the User is a natural and legal person who has attained the age of at least 18 years and is legally allowed to enter into a contract in India. The User is allowed to utilize the services of the Website in accordance with the terms and conditions detailed hereinafter. In case, we choose not to charge any fee for the services provided in the Website, by registering on the Website, the User hereby undertakes to agree and abide by the Terms and Conditions detailed hereinafter. If the User violates any of these Terms & Conditions, or otherwise violate an agreement entered into through the medium of the Website, we may terminate the User’s membership, delete his/her profile and any content or information posted online by the User on the Website and/or prohibit the User from using or accessing the Platform through the Website at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18 years of age.
Acceptance of Terms and Conditions
As a User of this Website, you have agreed to the Terms and Conditions that we have provided hereunder or anywhere else on this Website including but not limited to disclaimers on this Website. You are advised to read and understand the said Terms and Conditions and in case you do not wish to agree to these Terms and Conditions, please refrain from using the Website.
The Website is an online platform providing Users registered on the Website with access to database of the Users. The information is also shared with third party verification agencies, collection agencies etc. We are a service provider facilitating the access between a person willing to lend and a person in need of borrowing. The final decision as regards lending and borrowing is also subject to the choice of the respective Users in their respective capacities as lenders/borrowers/users of other financial products as set out in the Website. Further, we provide support to the Users in verifying the financial capabilities of Users.
We reserve the right, at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time without any prior written notice to the User. It is the User’s responsibility to review these Terms and Conditions periodically for any updates/changes. User’s continued use of the Website following the posting of changes will mean that the User has accepted and agreed to the revisions.
If you wish to use the Website, you are required to maintain an account and will be required to furnish certain information and details, including your name, email id, contact number and any other information deemed necessary by us. You are responsible for maintaining the confidentiality and security of Your Account, password, activities that occur on or through Your Account and for restricting access to your computer to prevent unauthorized access to Your Account. You agree to accept responsibility for all activities that occur under Your Account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are true, correct, accurate and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update most of the information you provided us with in the ‘dashboard’ area of the website after you log-in or by reaching out to us through our “Contact Us” Page. We reserve the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you. The right to use this Website is personal to the User and is not transferable to any other person or entity. We shall not be responsible for any data lost while transmitting information on the internet. Further, it is to be noted that all the information provided shall be solely used for provided the services as set out herein.
The User also unequivocally agrees to provide true, accurate, current and complete information about as sought by the registration form of the Website. Upon StashFin gaining knowledge of having any reasonable suspicion that the information provided by you is wrong, inaccurate or incorrect, we shall immediately terminate Your Account without any notice to you in this regard. You shall at all times abide by the Terms and Conditions stated herein and any breach of these conditions may also lead to StashFin terminating Your Account and appropriate civil and criminal remedies will be sought against you as provided under the laws of India.
License and Site Access
StashFin grants you a limited license to access and make personal use of the Website, but not to download any material from it (other than page caching) or modify it, or any portion of it, except with express written consent of StashFin andor its affiliates, as may be applicable. Any unauthorized access to the Website or any networks, servers or computer systems connected to Website and any attempt to modify, adapt, translate or reverse engineer any part of the Website or re-format or frame any portion of the pages of the Website, save to the extent expressly permitted by these Terms and Conditions, is not permitted. This license is non-transferable and does not permit any resale or commercial use of this website or its contents; any downloading or copying of account information for the benefit of anyone other than your use; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of StashFin andor its affiliates, as may be applicable. Any unauthorized use of the Website shall terminate the permission or revoke the license granted by StashFin.
Monitoring of the Website and Your Account
StashFin has the right and liberty to monitor the content of the Website at all times which shall include information provided in Your Account. The monitoring of the Website is important to determine the veracity of the information provided by you and that every User remains in consonance with the Terms and Conditions provided herein. Subject to the Terms and Conditions mentioned herein StashFin shall also have the liberty to remove any objectionable content which is in contravention of the Terms and Conditions herein or share such information with any governmental authority as per procedures laid down by the law for the time being in force in India.
We may wish to stop providing the services through the Website, and may terminate use of it at any time without giving notice of termination to you. Unless we inform the User otherwise, upon any termination, (a) the rights and licenses granted to the user in these terms will end; and (b) User must stop using the Website. StashFin reserves the right to suspend or cease providing any service related to the Website and shall have no liability or responsibility to the User in any manner whatsoever if it chooses to do so.
Limitation of Liability and Disclaimer of Warranties
Not with standing anything to the contrary contained herein, neither StashFin nor its affiliated companies, subsidiaries, officers, directors, employees or any related party shall have any liability to you or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these terms and conditions. To the maximum extent permitted by law, you waive, release, discharge and hold harmless StashFin, its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Website.
As a User you also acknowledge that we have maintained and carried out all possible checks and balances to assure the credibility of the Users as listed on the Platform. The information provided on the Website is based on the information that is provided to us. In case the User does not disclose any information to us, and the same is not found out at the first instance by us despite all measures adopted to certify the ratings or credibility of a User, we shall not be responsible for any claims or liabilities. We, in any event are not responsible for any default in return of money that is borrowed from the lender and the lender shall have the exclusive right to initiate proceedings against the defaulter borrower. We shall to the best of our abilities aid the concerned User in terms of provision of information to initiate any legal proceedings. However, we shall not be responsible for any default on behalf of the User. We are an information platform and the User is entitled to conduct its own diligence before taking any steps to initiate the processes outlined in the Website.
StashFin makes no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website. This limitation of liability clause shall prevail over any conflicting or inconsistent provision contained in any of the documentscontent comprising these Terms and Conditions. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, malware, Trojan horses and other items of a destructive nature.
You agree to indemnify, save, and hold StashFin, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the Website, any violation by you of these Terms and Conditions, or any breach of the representations, warranties, and covenants made by you herein or your infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libelous, obscene, harassing or offensive material posted/transmitted by you on the Website. StashFin reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, including rights to settle, and you agree to cooperate with our defense and settlement of these claims. We will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of these Terms and Conditions.
Advertisers/Third Party Links on the Website
StashFin accepts no responsibility for advertisements contained within the Website. We have no control over and accept no responsibility for the content of any website or mobile application to which a link from the Website exists. Such linked websites and mobile applications are provided “as is” for User’s convenience only with no warranty, express or implied, for the information provided within them. We do not provide any endorsement or recommendation of any third party website or mobile application to which the Website provides a link. Further, the Users consent and agree that the content provided in the Website shall be synced and shall be available in both mediums.
Services, Use of Information and Consent
StashFin will hereinafter be engaged in the provision of the following services:
You acknowledge that StashFin is a platform bringing Users together and that we are not engaged in either grant of loan or borrowing any money or assistance for any financial products from any member using the Platform. You acknowledge that the use of the financial products is entirely based on the negotiations between the Users and us or its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners that do not have any interest with regard to any financial products assistance procured by a registered User. You acknowledge that StashFin will not be responsible for any claim or damage in case of use of the financial products. StashFin in no manner warrants or guarantees the performance of a service provider that is providing services through the Website. You acknowledge that we in no manner guarantee that the Users have provided all the information on this Website which is true and correct including his address, phone numbers etc. You acknowledge that it is your responsibility to verify the information about the person on the Platform and StashFin is in no manner liable if the information provided on this Website is untrue or incorrect. You acknowledge that StashFin is in no manner responsible for any claim of money or damages in the event one person fails to either grant loan or a person fails to repay the loan or misrepresents his financial status or commits a fraud or cheating or any other such illegal act.
Your use of this Website and any Term and Conditions stated in this policy is subject to laws of India. In case of any disputes arising out of the use of the Website, Courts of Delhi will have exclusive jurisdiction.
Users have complete authority to file a complaint/share feedback if they are disappointed by services rendered by StashFin. They can give their complaint/feedback in writing or by way of an email to [email protected]
Disclaimer of Warranties
You expressly understand and agree that:
Your use of the service and all information, products and other content (including that of third parties) included in or accessible from the service is at your sole risk. The service is provided on an "as is" and "as available" basis. Company and service provider expressly disclaim all warranties of any kind as to the service and all information, products and other content (including that of third parties) included in or accessible from the service, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Company and service provider make no warranty that:
Limitation Of Liability
You agree that neither company nor service provider nor any of their affiliates, account providers or any of their affiliates will be liable for any harms, which lawyers and courts often call direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, even if company or service provider has been advised of the possibility of such damages, resulting from:
You agree to protect and fully compensate Company and Service Provider and their affiliates from any and all third party claims, liability, damages, expenses and costs (including, but not limited to, reasonable attorneys fees) caused by or arising from your use of the Service, your violation of these terms or your infringement, or infringement by any other user of Your Account, of any intellectual property or other right of anyone.
You agree that Service Provider is a third party beneficiary of the above provisions, with all rights to enforce such provisions as if Service Provider were a party to these Terms and Conditions.
StashFin does not return any customer documents including but not limited to IDs, Address proofs, bank statements and photographs. StashFin may disclose the customer informationdocuments to credit agenciesbureaus, RBI or any other financial institutionthird party that may need the information as deemed necessary by StashFinRBI or any other regulatorylegal authority. In this regard, customer waives the privilege of privacy.
REFUND POLICYAmount once paid shall not be refunded other than in the following circumstances:
StashPoints Terms and Conditions
Minimum KYC Wallet Terms and Conditions
|1.||Maximum outstanding Balance||The maximum outstanding balance on the StashFin Credit Line Card must not exceed INR 10,000/- (Indian Rupees Ten Thousand Only) at any point in time.|
|2.||Loading or Reloading of Funds||The total amount loaded or reloaded on the StashFin Credit Line Card during any given month shall not exceed INR 10,000/- (Indian Rupees Ten Thousand Only) and the total amount loaded during the financial year shall not exceed INR 1,00,000/- (Indian Rupees One Lakh Only).|
|3.||Transfer of funds||You will not be able to transfer money from such Min KYC accounts to other Money accounts or bank accounts. The only time you can transfer money out of this account is at the point of closure of your Wallet, at which point you would be required to transfer money to your own bank account post providing required bank account proof of ownership and after completing your Know Your Customer; or transfer money 'back to source' (payment source from where the money was loaded).|
|4.||Debit from prepaid account||The total amount debited from the prepaid payment account during any given month shall not exceed INR 10,000/- (Indian Rupees Ten Thousand Only).|
|5.||Expiry Period||Min KYC account will be valid for a period of 18 (eighteen) months from the date of issue/activation or as per timelines prescribed under applicable laws, post which you will be required to upgrade your account by providing requisite KYC information/documentation to StashFin.|
|6.||Making the Wallet account inactive||In case of no financial transaction for a consecutive period of 1 (one) year in the Prepaid Payment Account, StashFin shall make the Account inactive. Reactivation will be as per applicable terms and conditions.|
|7.||Closure of Wallet||At the time of closure, any outstanding balance in the wallet shall be transferred at the request of the holder to the ‘own bank account of Wallet holder’ or shall be transferred ‘back to source’ after complying with KYC requirements of the Wallet holder.|
Full KYC Wallet Terms and Conditions
|1.||Maximum outstanding Balance||The maximum outstanding balance must not exceed INR 50,000/- (Indian Rupees Fifty Thousand Only) at any point in time.|
|2.||Loading or Reloading of Funds||Shall be reloadable in nature.|
|3.||Expiry PeriodInactivity||StashFin Wallet shall be valid for a period of 3 or 5 years (depending on the Card). In cases where you do not perform any financial transactions using StashFin Wallet for a consecutive period of 1 (one) year, your wallet will be considered inactive. When you wish to reactivate such an account, you will have to contact us through our customer care details as mentioned under these T&Cs and comply with applicable validation norms, as prescribed by StashFin.|
|4.||Making the wallet account inactive||In case of no financial transaction for a consecutive period of 1 (one) year in the Prepaid Payment Account, StashFin wallet shall make the Prepaid Payment Account inactive|
|5.||Closure of Wallet||An option shall be provided at the time of issuing the Wallet, to the holder to provide details of pre designated bank account or other PPI of the same issuer to which such balance amount shall be transferred in the event of closure or expiry of such wallet.|
*Note: KYC documentation shall be in line with the prevailing RBI guidelines on (KYC) Know your Customer. Above parameters and limit capping is applicable as per the Master direction on issuance and operation of prepaid card instruments dated 11th Oct 2017, and subject to change as when new guidelines are issued by RBI.
Fees and Charges:
StashFin reserves its right, in its sole discretion and without any prior notice, to impose and/or revise charges/commissions in relation to the use of your StashFin Wallet. The current charges for your Wallet are provided hereunder, the same are subject to change
Schedule of charges Min KYC & Full KYC Wallets:
|Account Maintenance||Up to Rs. 100 per year (on the basis of usage of Card).|
|*For Failed transactions, total amount including charges are reversed.|
*Note: There terms and conditions may change as prescribed by StashFin from time to time